HIPAA compliant web fax for clinics

Why clinics still fax

Referrals, prior authorizations, lab results and records requests still move by fax between practices, hospitals and payers. The format is accepted everywhere, which is why it stays.

The risk sits in the paper. A fax machine prints into a shared tray, and nobody records who picked up the page.

Controls that support your HIPAA program

• Encryption of faxes in transit between you and Faxy and at rest in the archive.
• Named users with roles, so only the right staff see a number.
• An activity log of who sent, opened and downloaded each fax.
• Delivery receipts to document that a fax was sent.
• A business associate agreement on the Enterprise plan.

Your part

No service makes an organization compliant by itself. You still decide who gets access, how long records are kept and how staff are trained. Faxy gives you the technical controls and records to support those decisions. Involve your compliance officer when you set it up.

Getting started

Most clinics start with one number on the Business plan so reception, billing and clinical staff each get their own permissions. Organizations that need a signed business associate agreement can write to [email protected] about Enterprise.